Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"Libby's, Libby's, Libby's, what's not bad to say about Libby's, from the moment you walk in the door and see the plentiful inventory of Honda, Yamaha, Victory and Triumph motorcycles and then greeting by either George Or Damien and if they don't see you, then Dan the motorcycle man will. Make your way to the parts dept. and be helped buy the best in the business, these guys really know their stuff, they will help you make the best decision for your needs. lets not forget service which is why I'm commenting, Joe and his team know their shit, I had an issue with my fuel control, turned out to be a sensor and I was going on a 1800mi trip in 5 days, problem was diagnosed, parts ordered and completed in 3 days and this is the 3rd time my new tires were installed within 1 day, so don't just stop in to buy a new or used motorcycle or parts for whatever you may need, if your in the area, just stop in like I do and say hi, especially to Gill, he'll talk to anybody."Anthony Gambardella | Dunbarton, CT
"After 4 purchases I can honestly say I feel right at home at LIBBY'S.Always a positive experience.Always a great selection and Dan is great to work with."Raymond Needham | Wolcott, CT
"I have not ridden a motorcycle in over 15 years and when my wife and I visited Libby's. We fell in love with a used 2010 Yamaha V Star 1300 tourer in excellent condition. On the morning of picking up the bike the staff gave me a bike to practice on, and it didn't too much time until i was back in the saddle again. Thank You. Libby's you are the best."Peter Huculak | Naugatuck, CT
"I bought my first bike from Libby's about seven years ago and since that time have been a steady customer of Dan. I just recently purchased my third bike, a 1700 Triumph Thunderbird LT. Over these past seven years, I have felt like family at Libby's. From Dan in sales to Joe in service to my dealings with all of the Libby's and their employees, I have been more than satisfied with the total experience. I could not recommend Libby's Motoworld more highly. "William Rusnak | Stratford, CT
"Bought 2 cb500s.. Dan was excellent. great trade in prices ...great experience all around love both bikes .....thanks libbys"Michael Tranchida | Milford, CT
"I was looking to purchase an older Harley. Libby had a selection of them. When I went down there I spoke to Dan. He was very informative, social and did not pressure me to make a sale. I also met the owner and felt comfortable. I purchased a 1992 custom Harley. I am satisfied with my purchase and couldn't be more happier. It runs and looks beautiful. If I ever need anything else Libbys will be the first place I go."gene dinuzzo | north haven, CT
"I WAS LOOKING FOR A SMALL WINDSCREEN FOR MY 1980 BMW R100T. JOE HAD JUST THE TICKET IN A MEMPHIS SHADE. INSTALLED IN 20 MIN AT THE SHOP. GREAT ADDITION AND GREAT SERVICE. THANKS LIBBY'S. SEE YOU AT BIKE NIGHT."JEFF R | MERIDEN , CT
"I purchased a my first bike from Libby's.Dan was the salesman he was fantastic.I did not have my license yet so delivered it to me.Thanks Dan for all you're help u were great to deal with.I will see u soon to purchase a helmet and riding gear."Daniel marino | waterbury, CT
"After trying some dealers in the area for our first bike, we couldn't be more satisfied and confident with Libby's service. They showed their experience on every aspect and made us felt like part of their family. It is definitely a pleasure to do business with them and we recommend them to anybody. Very respectful, honest and knowledgeable team! =)"Jose & Dora Ayala | Stamford, CT
"I've been a customer for many years, and I've purchased 6 bikes at Libby's. This family owned business cares very much about their customers, sells quality products, and provides dedicated service and support throughout the life of your purchases. Service and sales are very consistent in their efforts to keep customer satisfaction as high as possible, to provide parts and accessories as cost effectively as possible, and to keep your bikes running perfectly. And yes, the picnics and the poker runs are great too!!"Cheryl Morgan | Milford, CT
"George was fantastic. I was new to the experience, and George was so helpful. This family run business really cares and it shows. If your looking for a dealer you can trust look no further, it's not about the sale it's about the customer here. Thanks Guys"Bob MCVEIGH | BEACON FALLS, CT
"Had a great experience with Dan in Sales from the start when I purchased my used Star Silverado, 3 years ago. Then Joe in Service Dept. assured that everything went the way it was suppose to, when my bike needed service. And, then Gill and Keith in Parts... Both have been doing a great job to assure that the parts I need are there and reasonably priced. They all take the time to know you and that's why I can refer to them by their first names. "Pete Zaksewicz | Shelton, CT
"I HAD NO PROBLEMS WITH THE SERVICE AT LIBBY'S. EVERYTHING WENT VERY SMOOTHLY AND THE WORK ON MY MOTORCYCLE WAS GREAT."KARL STAEHLY | MILFORD, CT
"This is the second time I brought my ATV in for something that I broke on it and this is the second time they had the parts in stock and had it back to me in a day. Great Service Department!"Keith Edwards | Milford, CT
"Thanks to everyone at Libby's buying my new Tiger Exployer 1200 was worth the extra drive to New Haven CT"Shawn Linden | West Brookfield, MA
"We are on a little trip to WV and needed a new tire for my wife's FZ6R, Gil in parts was a great help and excellent to deal with, got a great price on a tire plus a Libbys T-shirt."Kevin Langdon | Hammonds Plains, NS
"Have an '89 Goldwing GL1500 I got a bit over a year ago, my first Wing!!, I needed a cable for the intercom system, Brendan in parts found it, got it, and it was the right one first time out! I was worried since shes' an '89, and I wasn,t sure if the parts were still available or if they would fit properly, but they did. Then I needed new tires. Again I went to Libby's and spoke to Brendan in Parts and Joe in Service. Finally went with their recommendation and had them put the Metezler 880 Marathons on. First, they finished it hours ahead of their estimated time, second, their suggestion of adding the balance beads was excellent, and lastly the Metzelers are phenominal tires! Bike handles much better than the old Dunlops, no weave going over the QBridge or steel grates or repaving etched surfaces, they hold the road in corners and wet weather like the bikes on rails, they are quiet, smooth and I could not be happier with the tires or Libby's! Nobody works on my cars but me, and nobody works on my Goldwing but Libby's!!"Donald Lanouette , Jr | Branford, CT
"Dear Libby Family, Throughout the years I have felt always at home when I came to shop at your dealership. From Damon, Karen, George, Keith,and now Brendon, your warmth and professionalism has been nothing but of the highest quality. To Joe the Service Manager, to Steve, the best parts man in Connecticut, you continue to stand tall above all your competitors. Please accept my gratitude for the wonderful experience I had in my latest purchase on May 19.2013 of a New Yamaha FZ1. I am looking forward to many years of continual dealings with your shop, and would like to thank you ALL for your help, kindness, and respect. Sincerely, David G. Conte."DAVID CONTE | HAMDEN, CT
"Keith and everyone that attended me were fantastic. I had new parts installed on my 2005 Roadstar and serviced. It was safety inspected and I am well pleased. Thank you all for everything and a special thanks to Keith. "Michael Reyes | East Haven, CT
"I purchased my first dirt bike, a used ttr-230 at Libby's. I visited many other Connecticut power sports dealers, but I didn't receive as good service as I did at Libby's. They even delivered the bike to my house in Guilford. Needless to say I wont shop at any other power sports dealer."Wesley Cooper | Guilford, CT
"This is a great outfit. Their customer service in all aspects is fantastic. "Jim Eustace | Wallingford, CT
"I went to Libby's with a friend who needed parts for his Honda Shadow. I rode a Suzuki C50 Boulevard and I was not really looking for another bike. But they had a beautiful Yamaha V Star 1300 on the floor and I was impressed with Dan's knowledge of bikes and his friendliness. I felt comfortable. No pressure. I looked at it, sat on it and several other bikes on the floor. Dan asked if I wanted to ride it but it was 20 degrees outside so I said no. I'll make a long story short. Two weeks later I returned and I bought the 1300. The entire experience was outstanding. Everyone I dealt with at Libby's couldn't have been more helpful. And they're all just nice people. Oh...I love the bike too."Ray | Wallingford, CT
"Thankyou very much for the Unadilla ticket, This was a first for my 8 yr old son. He had a great time. Thank you Steve"Steve Passalacqua | Manchester, NJ
"Libby's is great!!! I got my new Honda shadow with them and I absolutely love it! They are very helpfuI and knowledgablel about their bikes and accessories. They offer a wide variety of parts and gear for the bikes and I'm definitely going through them to get everything I need for my bike. I highly recommend them. "Anonymous | North haven, CT
"I just purchased a 2011 Triumph Tiger from Libby's and have to say that the entire buying/servicing experience has been an excellent one. I added several accessories for the bike which were installed well and upon the first service, the tech helped dial in the specs to ensure my best fitment to the bike. I am also very impressed by the family atmosphere at Libby's - they've been in this business for a long time and know what it takes to keep their customers coming back. I would highly recommend Libby's!"Victoria Zandonella | Bridgewater, CT
"My thanks to the parts department for help with tires for my FJR1300. Great job and fantastic people."Bob Morris | Middletown, CT
"Libby's is a phenomenal motorsport dealer with a staff that is second to none. I was very satisfied with every motorcycle I bought at Libby's, and the entire crew was the friendliest I've ever had the pleasure of doing business with. I've yet to find a better dealer here in PA. I miss you guys !"Anne Colburn | Greenfield Township, PA
"All departments are top notch parts people go all out to get hard to get parts."Bob King | Clinton, CT
"I have had an excellent experience purchasing and outfitting my motorcycle. I came into the store in November after seeing a used motorcycle on line. I had ridden a large scooter (Burgman 650) for 5 years and needed to learn how to shift a motorcycle. Dan let me use a small bike and taught me how to do that so I could buy the Kawaski Vulcan 1500. Dan was great to deal with and answered all of the ususal questions from a new purchaser. From Keith in parts to Joe in the service the experience has been consistently terrific. I have bought a number of bikes and have been to most of the shops in Fairfield county and hands down Libby is a pleasure to deal with. Thanks to all."Frederic Ury | Fairfield, CT
"As always a great experience dealing with Libby's. I had one bike serviced and I bought another one. From parts to sales to service you have a fantastic dealership with great people."Robert Morris | Middletown, CT
"I was sold a 2010 Triumph Bonneville SE by Dan Coppolella. Throughout the entire process he's been there, addresses and taken care of my concerns. Often offering up the services of Libby's right away, without me even asking. The guys at the parts, gear and accessories counter were also just as great. I will definitely recommend and be back!"Charles Lupo | Stratford, CT
"As always....great sales, service, and answers to all my service questions (thanks Joe). Thanks for all the help at the parts counter Steve!"Charles Romano | Seymour, CT
"Very profesional in all departments,"Robert King | Clinton, CT
"I have known the Libby Family since 1966 when I bought my first Yamaha (125cc). A jet black beauty, Many years have past. I still ride a Yamaha to this day (road star 1700). The libby's,& the parts and service crew are like family. And let's not forget Rosie who always knows it me on the phone( long before caller ID)"Nicholas Schaivone | Madison, CT
"I have known the Libby Family since 1966 when I bought my first Yamaha (125cc). A jet black beauty, Many years have past. I still ride a Yamaha to this day (road star 1700). The libby's,& the parts and service crew are like family. And let's not forget Rosie who always knows it me on the phone( long before caller ID)"Nicholas Schaivone | Madison, CT
"Dan was very helpful in answering all of my questions and gave me alot of info on the bike that I bought. Service was quick and done right. The purchase was a good deal with a fair price on my trade in. I would recommend Libby's to anyone looking to get a great deal on a bike with great customer service."Phil Cardany | Old Saybrook, CT
"I recently purchased some accessories for my Yamaha V Star and the Parts Department provided excellent guidance. I had the parts installed when I had the bike in for an oil change and Joe handled everything flawlessly. It turned out I did not like the floorboards I purchased, and Keith took them back issuing a store credt for the purchase price, minus a small restocking fee - a fair deal. I appreciate the professionalism and customer service at Libby's. Thanks."Tom Noonan | Shelton, CT
" I had my 1996 1100 Virago Special serviced here and had the carbs rebuilt. It's never run better and they even fixed the backfire that is present in almost all of these big Viragos.The service techs found problems that were missed 5 different times at 3 other dealers. I thought that their price was very fair and the service was done quickly and best of all, it was done right (I don't have to bring it back like I did at the other dealers). They even saved the parts they replaced so I could see them for myself. I'm just sorry I didn't take it to them 7 years ago when the problem started! Thanks for a job well done. Rick "Rick Clapp | Seymour, CT
"Pain free purchase of my new Triumph, your staff went above and beyond to make it a smooth purchase. Great price and great service. Accessories dept was very helpful selecting a helmet. Great job, I will definitely be back again."Anonymous | East Hartford, CT
"I've been to a lot of dealerships, but none like this one. Everyone is friendly and anxious to help. Dan is especially knowledgeable regarding motorcycles and so is the rest of the crew and owners. Highly recommend."Bill Koenig | Stratford, CT
"Just want to say thanks for aiding me in my recent purchase. This is my second motorcycle I have purchase and because of the knowledge, professionalism and Family oriented business will keep me coming back. Chuck"charles knox | new haven, CT
"I bought a Yamaha v star 650 and 3 months later I decided I wanted something a little bigger so I bought a 950. The 650 was in for service and Joe was excellent. He took his time and explained everything to me. We delt with George and Damion both and they were both excellent and really explaind the differences between the 650 and 950. I would highly recommend buying your motorcycle from them."Robert Van Arsdale | Milford, CT
"THANKS"Jesus Valle | New Haven, CT
"I wanted to thank your dealership for the great service I recently received from Joe Mallia. There was a misunderstanding on some work I requested to have performed and Joe worked with me to help me understand the issue and was fair in the resolution. Although I spent much more money than I wanted on my repair, I felt good about the experience and will always bring my business to your dealership. You are lucky to have Joe on your team. Jim Hanley"James Hanley | Woodbury, CT
"it is the greatest dealership around, i look foward to buying more parts and maybe upgrade to a new bike next year."Anonymous | East Haven, CT
"My first purchase George was very helpful in answering any questions and made sure I was completely satisfied with my purchase, I wanted to trade up Dan was fantastic again I had alot of questions after I made my selection everything else was fast and smooth and pleasant, no disappointments. This is CT's #1 dealer for sure. Thanks Libby's "GARY ROSS | Hamden, CT
"I live in Cheshire, literally 3 minutes from (undisclosed competing dealer), with close to no knowledge, we went to them because it was closer. They treated us decent, but at the end of the day, the service was not what we expected considering we stated we were very serious about a purchase on an ATV from somewhere. Then we came to Libby's and our worries were over. Great service, perfect staff and to top it off, everyone was as nice as they could be. My Dad and I were VERY impressed on everything and how great you guys took care of us. First thing that came to mind once we received the follow up phone call just to make sure everything was running well was, "They're the best" with no exaggeration. Thank you for making my dreams come true on getting this ATV that I now have today. You truly are the best in the business. Thank you again! Sincerely, Jason Bailin JBailin@DepictedDesigns.net"Jason Bailin | Cheshire, CT
"Dan made the purchase of my new Goldwing very easy and everyone at the dealership went the extra step to get the bike ready for me on the spot. After my last purchase at another dealer and then a lack of follow up & bad service I was so please to find Libbys and Joe in service was able to get my bike in for a mojor service without dealy. Thank You to all "Jeffrey Pearce | Seymour, CT
"From test ride to sale was a pleasure. I rode two different bikes and chose one of them. I bought a roadstar warrior and besides loving the bike the sale was very comfortable. They made me feel like an old friend. I would recommend Libby's any and every time. You know how to run a dealership. Thanks again for a comfortable sale and a great bike. "Richard Libman | Glastonbury, CT
"MY TRADE=IN WITH DAN WAS SEAMLESS. NEW BIKE WAS READY WHEN PROMISED AND DELIVERED EXACTLY AS AGREED ON. WOULD NOT PURCHASE ANYWHERE ELSE."Gregory Trimboli | SHELTON, CT
"The staff at Libby's treat you like family. They unpacked, setup and had me riding my new V-Star 1300T the same day. "Tom Benson | New Haven, CT
"LEWIS IS THE MAN GREAT SALESMAN MADE MY BUY A GREAT ONE "MIKE HOLMES | , CT
"good store carry most parts in stock.....also have good deals on left over bikes......."Anonymous | north branford, CT
"Everyone at Libby's treats you like family. I did not use the financing or insurance services, but everything else has always been smooth and hassle free. The parts dept. can always get you exactly what you need and the service dept. goes the extra mile for you."David Richards | West Haven, CT
"I enjoy everytime I come into Libby's the service is great they are kind, courtious and helpful! They get to know you very fast and welcome you everytime you arrive. Keep up the good work guys! ABH2 U.S. Navy"Domenic Guiliano | New Haven, CT
"My brother recommended Libby's to us when we moved back to CT after 11 years in Maine as a place to have my wife's Yamaha serviced. Since that time we have purchased 5 bikes and one trailer at Libby's plus lots of other stuff. Always a pleasure to walk in the door and be greeted by the friendly staff."Robert Morris | Middletown, CT
"I truly enjoy every experience at Libby's MotoWorld. I feel like a member of the family and love their knowledgable staff and AWESOME selections! Thanks for everything you do. Xtreme Andy"Andy Clunan | Meriden, CT