Testimonials

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "We are on a little trip to WV and needed a new tire for my wife's FZ6R, Gil in parts was a great help and excellent to deal with, got a great price on a tire plus a Libbys T-shirt."

    Overall Rating:
    Kevin Langdon - Hammonds Plains, NS
  • "Have an '89 Goldwing GL1500 I got a bit over a year ago, my first Wing!!, I needed a cable for the intercom system, Brendan in parts found it, got it, and it was the right one first time out! I was worried since shes' an '89, and I wasn,t sure if the parts were still available or if they would fit properly, but they did. Then I needed new tires. Again I went to Libby's and spoke to Brendan in Parts and Joe in Service. Finally went with their recommendation and had them put the Metezler 880 Marathons on. First, they finished it hours ahead of their estimated time, second, their suggestion of adding the balance beads was excellent, and lastly the Metzelers are phenominal tires! Bike handles much better than the old Dunlops, no weave going over the QBridge or steel grates or repaving etched surfaces, they hold the road in corners and wet weather like the bikes on rails, they are quiet, smooth and I could not be happier with the tires or Libby's! Nobody works on my cars but me, and nobody works on my Goldwing but Libby's!!"

    Overall Rating:
    Donald Lanouette , Jr - Branford, CT
  • "Dear Libby Family, Throughout the years I have felt always at home when I came to shop at your dealership. From Damon, Karen, George, Keith,and now Brendon, your warmth and professionalism has been nothing but of the highest quality. To Joe the Service Manager, to Steve, the best parts man in Connecticut, you continue to stand tall above all your competitors. Please accept my gratitude for the wonderful experience I had in my latest purchase on May 19.2013 of a New Yamaha FZ1. I am looking forward to many years of continual dealings with your shop, and would like to thank you ALL for your help, kindness, and respect. Sincerely, David G. Conte."

    Overall Rating:
    David Conte - HAMDEN, CT
  • "Keith and everyone that attended me were fantastic. I had new parts installed on my 2005 Roadstar and serviced. It was safety inspected and I am well pleased. Thank you all for everything and a special thanks to Keith."

    Overall Rating:
    Michael Reyes - East Haven, CT
  • "I purchased my first dirt bike, a used ttr-230 at Libby's. I visited many other Connecticut power sports dealers, but I didn't receive as good service as I did at Libby's. They even delivered the bike to my house in Guilford. Needless to say I wont shop at any other power sports dealer."

    Overall Rating:
    Wesley Cooper - Guilford, CT
  • "This is a great outfit. Their customer service in all aspects is fantastic."

    Overall Rating:
    Jim Eustace - Wallingford, CT
  • "I went to Libby's with a friend who needed parts for his Honda Shadow. I rode a Suzuki C50 Boulevard and I was not really looking for another bike. But they had a beautiful Yamaha V Star 1300 on the floor and I was impressed with Dan's knowledge of bikes and his friendliness. I felt comfortable. No pressure. I looked at it, sat on it and several other bikes on the floor. Dan asked if I wanted to ride it but it was 20 degrees outside so I said no. I'll make a long story short. Two weeks later I returned and I bought the 1300. The entire experience was outstanding. Everyone I dealt with at Libby's couldn't have been more helpful. And they're all just nice people. Oh...I love the bike too."

    Overall Rating:
    Ray - Wallingford, CT
  • "Thankyou very much for the Unadilla ticket, This was a first for my 8 yr old son. He had a great time. Thank you Steve"

    Overall Rating:
    Steve Passalacqua - Manchester, NJ
  • "Libby's is great!!! I got my new Honda shadow with them and I absolutely love it! They are very helpfuI and knowledgablel about their bikes and accessories. They offer a wide variety of parts and gear for the bikes and I'm definitely going through them to get everything I need for my bike. I highly recommend them."

    Overall Rating:
    Anonymous - North haven, CT
  • "I just purchased a 2011 Triumph Tiger from Libby's and have to say that the entire buying/servicing experience has been an excellent one. I added several accessories for the bike which were installed well and upon the first service, the tech helped dial in the specs to ensure my best fitment to the bike. I am also very impressed by the family atmosphere at Libby's - they've been in this business for a long time and know what it takes to keep their customers coming back. I would highly recommend Libby's!"

    Overall Rating:
    Victoria Zandonella - Bridgewater, CT
  • "My thanks to the parts department for help with tires for my FJR1300. Great job and fantastic people."

    Overall Rating:
    Bob Morris - Middletown, CT
  • "Libby's is a phenomenal motorsport dealer with a staff that is second to none. I was very satisfied with every motorcycle I bought at Libby's, and the entire crew was the friendliest I've ever had the pleasure of doing business with. I've yet to find a better dealer here in PA. I miss you guys !"

    Overall Rating:
    Anne Colburn - Greenfield Township, PA
  • Overall Rating:
    Peggie Mackenzie - north branford, CT
  • "All departments are top notch parts people go all out to get hard to get parts."

    Overall Rating:
    Bob King - Clinton, CT
  • "I have had an excellent experience purchasing and outfitting my motorcycle. I came into the store in November after seeing a used motorcycle on line. I had ridden a large scooter (Burgman 650) for 5 years and needed to learn how to shift a motorcycle. Dan let me use a small bike and taught me how to do that so I could buy the Kawaski Vulcan 1500. Dan was great to deal with and answered all of the ususal questions from a new purchaser. From Keith in parts to Joe in the service the experience has been consistently terrific. I have bought a number of bikes and have been to most of the shops in Fairfield county and hands down Libby is a pleasure to deal with. Thanks to all."

    Overall Rating:
    Frederic Ury - Fairfield, CT
  • "As always a great experience dealing with Libby's. I had one bike serviced and I bought another one. From parts to sales to service you have a fantastic dealership with great people."

    Overall Rating:
    Robert Morris - Middletown, CT
  • "I was sold a 2010 Triumph Bonneville SE by Dan Coppolella. Throughout the entire process he's been there, addresses and taken care of my concerns. Often offering up the services of Libby's right away, without me even asking. The guys at the parts, gear and accessories counter were also just as great. I will definitely recommend and be back!"

    Overall Rating:
    Charles Lupo - Stratford, CT
  • "As always....great sales, service, and answers to all my service questions (thanks Joe). Thanks for all the help at the parts counter Steve!"

    Overall Rating:
    Charles Romano - Seymour, CT
  • "Very profesional in all departments,"

    Overall Rating:
    Robert King - Clinton, CT
  • "I have known the Libby Family since 1966 when I bought my first Yamaha (125cc). A jet black beauty, Many years have past. I still ride a Yamaha to this day (road star 1700). The libby's,& the parts and service crew are like family. And let's not forget Rosie who always knows it me on the phone( long before caller ID)"

    Overall Rating:
    Nicholas Schaivone - Madison, CT
Displaying 21 - 40 of 65